General troubleshooting tips for what to check when your genie garage door opener is not working below.
Garage door opener runs but won t open.
If the garage door is not opening but the motor is running the problem might rest on the springs in your garage door assembly.
If the door only moves a few inches and stops the rpm sensor could be bad.
Use a screwdriver to tighten the wire.
A professional garage door technician will be able to tell you whether it is best to replace the opener or repair the old one.
It sounds very obvious but when you re in a rush and trying to leave.
You might be out of range.
If it has remove it and try opening the door again.
Make sure it is hanging down from the motor.
If the motor doesn t run at all you may need to replace the garage door opener logic board.
This indicates that something in the opener system has malfunctioned.
When the door is lowered the spring winds up tightly creating a pulling force that helps lift the door up.
Usually located towards the front of your garage the manual release is that brightly colored cord hanging down within easy reach.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.
Check the door s electric eye.
If you are able to raise your garage door easily it is not the problem.
When your garage door won t open with the remote there are few things that can cause this problem.
Try to open the door manually.
Turn the power back on and the door should open and close normally.
The next step is to attempt to open your garage door manually.
Firstly check that the garage door isn t locked.
Many garage doors have a powerful torsion spring located horizontally above the door.
If the motor buzzes and doesn t move an unobstructed and disconnected trolley replace the drive motor.
Disengage the door from the trolley by pulling the emergency cord if none of the basic checks reveals a simple explanation for why the door won t open.
Check that nothing has fallen into the garage door track.
Broken springs are the most common issue at hand whenever a service person is called to a residence to repair a garage door.
If the door opens with the wall switch a simple battery change in the remote should do the trick.
Although rare a failed drive motor is another reason why the door won t open.
Shut off the power to the garage door opener.
If you click your remote and hear the garage door opener s motor running but the door won t open the first thing you should do is check to see that the manual release isn t engaged.
Detach the opener by pulling the emergency handle downward.
The antenna on the motor could be damaged or blocked from the signal.