The next step is to attempt to open your garage door manually.
Garage door opener hums but does not open.
In summary the door opener chain system is in the fully open position and will not attempt to close itself.
Each time we press button to close we get a brief motor hum and then nothing happens.
The black cam does not appear to be centered with the bolt in the middle.
This will determine if the issue is connected to the door itself or the opener.
I then ask the customer the approximate age and usage of the garage door.
A professional garage door technician will be able to tell you whether it is best to replace the opener or repair the old one.
If the garage door is not opening but the motor is running the problem might rest on the springs in your garage door assembly.
If it is used frequently or is at least five years old odds are that it has a stripped gear kit.
This indicates that something in the opener system has malfunctioned.
The black thing if it is indeed a cam appears to be off center radially.
If you are able to raise your garage door easily it is not the problem.
One such quirk is a refusal to open the door as commanded.
This can indicate a problem with the motor but it might have other causes.
This would tell the garage door when it is fully open or fully closed and this should stop the motion of the door.
The gear kit is made up of two plastic gears that move each other to engage the trolley and get everything moving.
The trolley doesn t move and the door does not budge.
Contact us for garage door spring repair.